2018 IMESA Motivational Speaker proudly sponsored by

BMK Group

Femi Adebanji is an author and sought-after international organisational excellence speaker. He has a passion for helping organisations transform their service excellence levels, create high-performance business cultures, and evolve into brands of distinction.

With over 15 years of business leadership and customer strategy experience, he has consulted on numerous critical business performance improvement initiatives for companies in South Africa and internationally. He is Senior CX Strategist at Baines & Partners, a firm that specializes in Customer Experience consulting and Customer Service turnaround strategies and Research Director at Pinnacle Consulting, a corporate learning consultancy that provides customized skills development training solutions to organisations of diverse sizes across all industries.

As a dynamic and insightful keynote speaker, he has had the privilege or working with clients such as Mercedes Benz, 3M, Hewlett Packard, International Centre for Parliamentary Studies, Vodacom, Office of the Presidency, Barclays Africa, Tiger Brands, Unilever, FNB, SARS, The University of Cape Town, Standard Bank, Old Mutual, Nedbank, and many more.

Formerly, as divisional head of investment strategy within the Momentum Group, Femi and his team grew client assets under advice from R1 billion to just over R5 billion within 2 years; while quadrupling their client base in the process.  During this period, he consulted on strategy issues to premier clients such as BHP Billiton, Rand Merchant Bank, and Discovery.

Femi has also been invited to feature as a panelist at the African Leadership Academy’s Enke Project with past panelists being the likes of Alan Knott Craig Jr, McIntosh Polela and Nathan Roberts.

With over 15 years’ experience in building successful businesses (both within the corporate space and as an entrepreneur), leading diverse teams and working with businesses to unlock their performance potential, Femi now shares his insights with corporates and organizations all over South Africa and abroad, on how to design and develop high-performance customer-focused cultures, motivate their employees to deliver better services experiences and ultimately unleash business greatness!

Femi holds a Master’s Degree in Financial Economics and a Post-Graduate degree in Economics.



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